Questions worth answering plainly.
Grouped by what's actually being asked — pricing, contracts, results, and what it's like to work with us.
Getting started
01 How do I start working with you?
Start a proposal — add the service or package you’re interested in, or send it with no selections and describe what you need. We reply within one business day.
02 Do I need to know exactly which service I need first?
No. The /services/ page has a short "which do I need?" guide, or you can just tell us what’s going on and we’ll point you the right way.
03 How fast can you start?
Once a written proposal is agreed, most engagements begin within the timeline stated in that proposal — typically within a couple of weeks, depending on scope.
04 Do you work with businesses outside Denmark?
Our focus is Danish businesses and Danish-market webshops. If you’re outside Denmark but targeting the Danish market, get in touch and we’ll tell you honestly whether it’s a fit.
Pricing & contracts
05 Are your prices really final, or is there always an upsell?
The published prices are real starting points. If your situation needs more scope, that’s confirmed honestly in a written proposal before anything is agreed — never added after the fact.
06 Do I have to sign a long-term contract?
No. Every package runs month-to-month, with thirty days’ notice to leave and no exit fee.
07 What happens if I want to cancel?
Give thirty days’ written notice — that’s the whole process. See the Refund & Cancellation Policy for full detail.
08 Is VAT included in the prices shown?
No. Every price on this site is shown excl. 25% VAT (moms).
Results & reporting
09 How long before we see results?
It depends on the service — technical fixes can show up within weeks, while content and authority growth is a multi-month, compounding process. Each service page states a realistic time-to-signal expectation.
10 Can you guarantee a first-page ranking?
No. We don’t guarantee rankings, and we’re wary of anyone who does — it’s not something an honest provider can promise.
11 How do you report on progress?
A plain-language report every month, written for you to read and keep — not a dashboard login you have to interpret yourself.
12 What tools do you use?
Google Search Console, Google Analytics 4, Google Business Profile, plus dedicated crawl, keyword-research, and structured-data tools — see /process/ for the full list.
Working with us
13 Who will actually be doing the work?
One named senior contact per account — not a rotating account-manager chain.
14 Do you work in Danish or English?
Both. The site is currently published in English; conversations happen in whichever language you prefer.
15 What if I already have an in-house marketing person?
That’s common, and fine — we’re often the specialist layer behind an in-house generalist, and we’ll coordinate directly with them.
16 What don’t you do?
Paid ads management, website builds, and general marketing beyond the six SEO disciplines named on this site. See /about/ for the full list of what we will and won’t do.
Still unanswered?
Didn't find it here? Ask directly — we reply within one business day.
Ready to see it in writing?
Add a service or two, or start from scratch — a written proposal costs nothing and commits you to nothing.